Email

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Webarchitects and Ecohost Email Help

We have two main email servers, the Webarchitects one and the Ecohost Co-op ISPConfig server, the client settings for both servers follow.

Webarchitects Email

Login to the Roundcube email client, the Horde email client, the interface to change your password or the email account manager.

Note that the Webarchitects IMAP/SMTP accounts have usernames in the form user.example.org corresponding to email address: user@example.org.

For help with email lists see the Mailman documentation.

Webarchitects Email Settings

Most email clients will try to guess all the settings for your email, however they usually get a few details wrong, if you have having problems please double check your username, server, port, security and authentication settings.

Make sure you don’t have Use secure authentication ticked — the security is provided at the transport level — your password is sent unencrypted over an encrypted connection.

To configure your email client please use the following settings:

Webarchitects IMAP

Incoming encrypted IMAP email settings:

  • Server: mail.webarch.net
  • Port: 993
  • Security: SSL/TLS
  • Authentication: username and plain text unencrypted password (there is SSL/TLS encryption at the transport level)

Webarchitects POP3

Incoming encrypted POP3 email settings:

  • Server: mail.webarch.net
  • Port: 995
  • Security: SSL/TLS
  • Authentication: Normal password / plain text (the unencrypted password is encrypted at a transport level with SSL/TLS)

Webarchitects SMTP

Authenticated outgoing encrypted email setting:

  • Server: mail.webarch.net
  • Port: 587 or 465
  • Security: SSL/TLS
  • Authentication: Normal password / plain text (the unencrypted password is encrypted at a transport level with SSL/TLS)

Webarchitects Webmail

We have Roundcube and Horde web interfaces to email accounts.

The only thing that needs setting for new accounts is the default From: field, use these pages to do this for the two different web interfaces:

Webarchitects Autoresponder

To set a automatic response / vacation / out of office reply message you need a web-cyradm login, then go to browse accounts for domain and then Vacation and enter your message into the textarea and submit the form.

Ecohost Email

You can configure and create IMAP accounts on the Ecohost Co-op servers via the ISPConfig interface, you can login to SquirrelMail for web access to email accounts.

Ecohost Email Settings

Following are the settings you need for IMAP, SMTP and POP3 as well as the web interface for Ecohost email.

Ecohost IMAP

Incoming encrypted IMAP email settings:

  • Server: mail1.ecohost.coop
  • Port: 993
  • Encryption: SSL/TLS
  • Authentication: Normal password / plain text (the unencrypted password is encrypted at a transport level with SSL/TLS)

Ecohost POP3

Incoming encrypted POP3 email settings:

  • Server: mail1.ecohost.coop
  • Port: 995
  • Security: SSL/TLS
  • Authentication: Normal password / plain text (the unencrypted password is encrypted at a transport level with SSL/TLS)

Ecohost SMTP

Authenticated outgoing encrypted email settings:

  • Server: mail1.ecohost.coop
  • Port: 587
  • Encryption: SSL/TLS
  • Authentication: Normal password / plain text (the unencrypted password is encrypted at a transport level with SSL/TLS)

Ecohost Webmail

The Ecohost mailserver has SquirrelMail for web access to email accounts.

Ecohost Email Account Creation

To activate email for you domain, please do the following:

  • Click on Email link at the top of the control panel.
  • Click Domain link under the Email Accounts section on the left
  • Click the "Add new Domain" button.
  • Enter the settings as follows:
    • Server: mail1.ecohost.coop
    • Client: (select your client name)
    • Domain: enter your domain name (without the www.)
    • Spamfilter: select "Normal"
    • Click save.

Your account now allows you to set up POP3/IMAP mailboxes.

To set up email accounts take the following steps:

  • log on to the control panel using the details above
  • in the main menu, click on the Email section
  • under Email Accounts, click on Email Mailbox
  • click on Add new Mailbox
  • Enter the required details
  • Click Save.

Once email accounts have been set up you will need to point your email client to the incoming mail server, server addresses and ports are detailed above.

Ecohost MX Record

To configure your DNS servers to use the Ecohost mailserver you need to point your domains's MX record to:

mail1.ecohost.coop

If you are using the http://domains.ecohost.coop/ interface to configure your DNS records please make sure that you delete any other MX records, rather than simply adding a MX record for mail1.ecohost.coop. For more detail on this please see the the FAQ entry, Some of my Ecohost Email doesn't get through.

Email Clients

If you are using OSX or iOS you are probably best off using the native Apple email client.

On Linux we suggest using Gnome Evolution, Mozilla Thunderbird (IceDove on Debian) or, if you want a terminal based CLI interface, Mutt.

For Windows users we suggest Mozilla Thunderbird.

Thunderbird

Mozilla Thunderbird is a cross platform email client which is free.

The account configuration wizard in Thunderbird should be able to automatically get all the setting correct apart from the username — you will need to manually correct this for the Webarchitects servers, it’s in the form user.example.org — Thunderbird doesn’t guess the .example.org part.

If you don’t like the behaviour of IMAP then Thunderbird can be configured to work like a POP3 client to delete and download emails or you can connect using POP3 over SSL on port 995, if you do this be sure to select SSL/TLS for connection security and untick “Use secure authentication”.

K-9

K-9 is a free Android email client available from F-Droid and the Google Play Store.